Batbat Terms and Conditions — what you need to know before using the platform

1 General Terms & Conditions

Batbat is an online gaming and entertainment platform operated for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Batbat and all users of the platform.

Please read these terms carefully before using Batbat's website, mobile app, or any related services. Continued use of the platform constitutes your acceptance of these terms.

Scope of Application

These Terms and Conditions apply to all Batbat services, including:

• Website browsing and gameplay
• Mobile App (Android & iOS)
• Account Registration, Deposits and Withdrawals
• Bonus Program & VIP Membership
• Customer Support

2 Account Registration and Management

To play on Batbat, you need to create a personal account. You are required to provide accurate and complete information at the time of registration.

Registration Terms

• Each person may open one account only — multiple accounts are strictly prohibited.
• The name, phone number, and date of birth provided at registration must be accurate.
• Keeping your account password confidential is your responsibility. It must not be shared with any third party.
• You are responsible for all activity carried out through your account.
• Transferring or selling your account is strictly prohibited.

Identity Verification (KYC)

Batbat follows a KYC (Know Your Customer) process to maintain security and prevent fraud. Identity verification may be required before withdrawals or when transactions exceed a certain threshold. This may include a copy of your National ID or passport.

If the verification process is not completed, Batbat reserves the right to suspend withdrawals or temporarily freeze the account.

3 Age Restriction & Eligibility

By registering on Batbat, you confirm that you are at least 18 years of age. Batbat may request supporting documents to verify your age at any time.

Additional Eligibility Requirements

• You must be of sound mind and capable of making informed decisions.
• Batbat cannot be accessed from countries or regions where online gaming is fully prohibited.
• Batbat employees and their immediate family members are not permitted to place bets on the platform.

4 Deposits and Withdrawals

Deposits and withdrawals on Batbat are easy to make using popular payment methods available in Bangladesh. All financial transactions are processed through secure, encrypted channels.

Deposit Terms

• The minimum deposit amount is BDT 200.
• Only payment accounts held in your own name may be used.
• Payments through third parties are not accepted.
• Deposited funds are generally credited to your account instantly.

Withdrawal Terms

• Withdrawals are typically processed within 24 hours, provided KYC verification has been completed.
• The minimum withdrawal amount is BDT 500.
• Withdrawals will be sent to the same payment method used for the original deposit.
• Winnings from bonuses are subject to wagering requirements.

5 Bonus & Promotion Terms

Batbat regularly offers bonuses and promotions for both new and existing players. Each bonus offer comes with its own terms that must be met before any cashout.

General Bonus Terms

• Every bonus comes with wagering requirements — typically 20–35 times the bonus amount.
• Multiple bonuses cannot be used simultaneously unless the offer explicitly states otherwise.
• Bonuses apply only to the games specified in the offer.
• Bonuses are generally valid for 7–30 days; any unused bonus will expire at the end of the validity period.
• If bonus abuse is detected, the account may be suspended.

VIP & Loyalty Program

VIP program members enjoy exclusive benefits on Batbat. Your VIP tier is determined by your play history and points accumulated. To learn more, VIP Page click here.

6 Gaming Rules

All games on Batbat operate using certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Every game outcome is completely fair and unbiased.

Game Fairness

• The RTP (Return to Player) for each game is stated in the game information.
• Winnings resulting from a system error will be considered void.
• If your connection drops during a game, the system will automatically save your game state.

Sports Betting

• All betting odds are updated in real time; odds on confirmed bets will not change.
• If an event is cancelled, the bet will be voided and your stake returned.
• Batbat reserves the right to void any bets placed at incorrect odds.

7 Responsible Gaming

Batbat believes gaming should be an enjoyable pastime — not a source of addiction or financial hardship. That is why we provide a range of tools to promote responsible gaming.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Timer: Set a time limit for your gaming sessions before you start.
• Reality Check: Review a summary of your gaming time and spending at regular intervals.
• Self-Exclusion: Temporarily or permanently close your account whenever you feel the need.

To learn more about Responsible Gaming, Click here।

8 Prohibited Activities

The following activities are strictly prohibited on Batbat. Violations may result in immediate account closure and forfeiture of all balances.

• Creating or using multiple accounts.
• Money laundering or transactions involving illegal funds.
• Use of bots, scripts, or any automated software.
• Exploiting system vulnerabilities or attempting to hack the platform.
• Abusing or manipulating the bonus system.
• Stealing another user's information or engaging in fraud.
• Providing false information on the platform.

9 Privacy and Data Protection

Batbat takes your personal data seriously. We never sell or share your information with third parties without your consent.

We use your information to operate the platform, verify identity, prevent fraud, and improve your gaming experience. For more details, please see our Privacy Policy Read more.

10 Account Suspension and Closure

Batbat reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Registering with false or fabricated information.
• Suspected fraudulent activity or money laundering.
• Evidence of being underage.

You may also request to close your account at any time. Any valid balance remaining at the time of closure will be paid out in accordance with the applicable rules.

11 Term Changes & Updates

Batbat reserves the right to update these Terms and Conditions at any time. For significant changes, at least 7 days' notice will be posted on the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly.